14303 West 95th Street
Lenexa, KS 66215
913.859.9500 phone
913.859.9805 fax

OUTSOURCED HELPDESK

DESIGN & ENGINEERING

SERVICE MANAGEMENT

ESCALATION PROCEDURES

ONLINE PC REPAIR

NEEDS ANALYSIS

 

 

ISPN provides prompt, efficient support to your customers and end-users. Let us show you how we can reduce your support cost and increase your revenue. By providing our Help Desk services to your clients, we become an extended arm of your company's customer support. ISPN's high-tech telecommunication system gives us the ability to brand our services in your company's name, play customized on-hold messages and greetings and provide you with 24 hour on-line access to the trouble ticket system including management reports.

Services Include:

      24/7 technical support
      Lowest hold times in the industry
      Custom branded identity
      Advanced phone system
      Turnkey ISP and ASP solutions
      Web-based trouble ticket system
      Dial up, DSL, Cable modems and wireless support, video, bpl
      Fast and easy setup
      Skilled courteous technicians
      Multiple platform support

ISPN has been providing quality technical Help Desk Support and Network Engineering to Telcos, hospitality industry, municipalities, cooperatives, ISPs, ASPs and software developers since 1994. We strive to be the best in the industry and is continually improving our services.


 
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